Comprehensive Information System Overhaul

Comprehensive Information System Overhaul

Comprehensive Information System Overhaul

Overview

Overview

Overview

Efficiently led a group of 6 team members on our graduating capstone project where we worked with an operating business named bequest finance to overhaul their CRM pipeline to capture useful data on potential customers with the goal of building effective marketing campaigns. I took on the lead role of the project, where my responsibilities included managing stakeholder expectations by holding weekly meetings, dividing labour amongst team members, and drafting a project integration management plan.

Skills & Tools Used

  • Excel

  • Tableau

  • SQL

  • Stakeholder expectation management

  • Project Charter

  • Written and Communication Skills

  • BPMN Diagram

  • Use Case Diagram

  • Entity Relationship Diagram

  • Class Diagram